RETURNS & EXCHANGES POLICY
Cosmetics, Apparel, and Accessories
Thank you for your continued support with TruTherapy Cosmetics! If you have any questions please contact our support team at
. Our team will respond within 24-48 hour time frame.
What is your return policy?
Due to Covid-19 ALL SALES ARE FINAL!!!! If we made the mistake, we are more than willing to resolve as always! We love y’all and want nothing more than for you to be 100% satisfied!! 😍
**Please be kind and aware of USPS and mail delays are still ongoing.**
Please contact our support team at
Thank you for your continued support!
How long will it take to get my order?
Please allow 7-10 BUSINESS DAYS to process. Shipping will be standard which is ADDITIONAL 2-3 days but due to COVID-19 please allow additional time! If for any reason there is an unusual delay please email our support team at
Do you ship internationally?
Not at this time.
What are the payment options?
Debit/ Credit Card and PayPal are the two payment methods we accept!
How do you save my data?
Your Name and email address is required at checkout! Once information has been submitted then you will be listed as a customer. Card information is NOT saved.
We do invite you to subscribe to our website to be the first to know future sales and our easy text service; Text TRUTHERAPY to
To find out more about us:
You can find out more👇🏽
👩🏽🦱FB TruTherapy Cosmetics
📱Text TRUTHERAPY to
We are fully committed to providing quality products to our customers. While we hope that you are always satisfied with your TruTherapy Cosmetics purchase, we realize there are times that you may not. Customer service is priority!
Returns will be processed within 1-2 weeks of us receiving your item(s). We will not cover shipping of returns unless discussed.
Please contact customer service with any questions by email at TruTherapyCosmetics@gmail.com
Please Note: Empty containers cannot be accepted for an exchange. We accept exchanges on items purchased only up to 15 days after the original purchase.
Thank you for shopping with TruTherapy Cosmetics!